From the early days of Nordmann Serbia
Miroslava Radovic talks about the early days of Nordmann Serbia. She explains what Nordmann means to her – stability, constant learning and a family atmosphere – all rolled into the company’s motto “We Are One”.
“It was at that moment that I realized what an amazing company Nordmann is.” - Miroslava Radovic
What can you tell us about the early days of Nordmann Serbia?
Our company was founded in 2007 and I came aboard as office manager in April 2008. The early days were quiet and somehow odd because we didn’t have any ready-made systems in place. At first, it was mainly about getting to know the market, doing research and exploring possibilities – more about administrative work. Later, I got involved in sales and today I’m mainly responsible for customer service.
Why did you choose Nordmann back then?
Nordmann is a capable company that I knew had been in the market for a long time, and that was exactly what I was looking for. Over the years, we have all evolved; we’re keeping up with trends while the world is constantly changing, but the security and stability that the company offers are great for me and my colleagues. We participate in training to keep up with new developments, and it’s good to know that we are not being left behind. With us, everyone looks after one another; we’re like family.
Miroslava Radovic, Customer Service Nordmann Serbia d.o.o.
Is that the idea of “We Are One” for you?
Yes, absolutely! To me, “We Are One” is about each of us having our own place. It’s about all of us being able to actively participate and contribute. One experience that sticks out to me is my first Christmas at Nordmann in 2008. I hardly knew anyone and I thought it would be a great idea to send out a Christmas email to the Nordmann entities that were involved with us. Well, I accidentally emailed all the Nordmann subsidiaries – every country, every staff member! Less than two minutes later, the first response landed in my inbox – a message from former Managing Director Edgar E. Nordmann himself. I froze and thought, “Oh God, now I’ve really made a mistake!” – but apparently, I hadn’t! He replied in the nicest, kindest, friendliest and warmest way, wishing me a Merry Christmas and actually thanking me for sending my email out to everyone. It was at that moment that I realized what an amazing company Nordmann is, and that it’s absolutely the right one for me!
